Frequently asked questions

Not yet. Rentzy is preparing for launch. Request availability and we'll reply about cars, dates and rates. An enquiry is not a booking and doesn't reserve a car.

Prices are in Australian dollars, with daily, weekly and monthly plans. Rates for each car are confirmed when you enquire.

A A$100 booking deposit online, credited towards your rent. You pay the rest of your rent and the separate A$500 security bond at pickup. Prices include GST, and there's no card surcharge.

Yes, A$500, paid at pickup. Your A$500 security bond is separate from rental charges. Following return and inspection, we refund the balance after any deductions permitted by the rental agreement. Any deductions will be itemised. We’ll notify you when the refund is initiated; your bank’s processing time is additional.

The age and licence requirements for each rental are shown, and checked, before you pay. Every driver is verified before a booking is confirmed.

Monday to Saturday, 8am to 6pm, at 238 Nudgee Road, Hendra. Your exact pickup and return times are confirmed with your booking.

Every driver is verified before a booking is confirmed. That includes a current driver's licence; we tell you exactly what's needed before you pay.

Yes. Daily, weekly and monthly plans each have their own minimum period, which is shown with the plan. We'll confirm it for your dates when you enquire.

Only when both steps are complete: the driver verification is approved and the payment has gone through. A payment on its own doesn't confirm a booking.

At our pickup location, 238 Nudgee Road, Hendra, near Brisbane Airport. Every car is returned to the same place. See pickup.

Yes, you can request an extension from your booking before the return time. If it's approved, you pay the difference before it takes effect.

Personal, rideshare and business use. Each has its own eligibility rules, and not every car is available for every use.